Privacy Policy

1. Introduction

Elite Consulting SA ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On our website.
• In email, text, and other electronic messages between you and our website.
• Through mobile and desktop applications you download from our website.
• When you interact with our advertising and applications on third-party websites and services.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using our website, you agree to this privacy policy.

2. Information We Collect

We collect several types of information from and about users of our website, including information:

• Personal Information: This includes names, email addresses, telephone numbers, postal addresses, and any other identifier by which you may be contacted online or offline.
• Financial Information: If you engage our services, we may collect financial information necessary to process payments, such as bank account details and payment card information.
• Usage Information: Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website.
• Device Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies.
• From third parties, for example, our business partners.

3. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your account, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our website or any products or services we offer or provide though it.
• To improve our website and customer service.
• To allow you to participate in interactive features on our website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

4. Information Sharing and Disclosure

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Elite Consulting SA's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Elite Consulting SA about our website users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Elite Consulting SA, our customers, or others.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

7. Your Rights

You have the right to:

• Access - You can request copies of your personal data.
• Rectification - You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure - You can request that we erase your personal data, under certain conditions.
• Restrict processing - You can request that we restrict the processing of your personal data, under certain conditions.
• Object to processing - You can object to our processing of your personal data, under certain conditions.
• Data portability - You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]

8. International Data Transfers

We are based in South Africa and process data both within South Africa and internationally. When we transfer personal data outside of South Africa, we ensure an adequate level of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
• Where we use certain service providers, we may use specific contracts approved for use which give personal data the same protection it has in South Africa.
• Where we use providers based in other countries, we may use other legally approved mechanisms to ensure your data receives an adequate level of protection.

9. Children's Privacy

Our website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the website. We do not knowingly collect personal information from children under 13. If you are under 13, do not:

• Use or provide any information on this website or through any of its features.
• Register on the website.
• Make any purchases through the website.
• Use any of the interactive or public comment features of this website.
• Provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

10. Changes to This Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website home page.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this privacy policy to check for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, our practices, or your dealings with our website, please contact us at: